Cancellation Policy Overview: You may cancel your book order within 24 hours of placing it for a full refund. After 24 hours, cancellations are subject to a cancellation fee.
Cancellation Process: To cancel your book order, please contact our customer service team as soon as possible with your order number. Cancellations requested after 24 hours may still be processed, but are subject to a cancellation fee.
Cancellation Fees: Cancellations requested after 24 hours may be subject to a cancellation fee of [Cancellation Fee Amount].
Cancellation Confirmation: Once your cancellation request is processed, you will receive a confirmation email with details of the cancellation and any applicable fees.
Refund Policy Reminder: Please note that cancellations may result in a refund according to our Refund Policy.
Contact Information: If you have any questions or need assistance with cancelling your book order, please contact our customer service team at 7356370521.
Refunds
Refund Policy Overview: If you are not completely satisfied with your book purchase, you may return it for a full refund or exchange within 30 days of receipt.
Eligibility for Refunds: To be eligible for a refund, the book must be unused and in its original condition, with no signs of damage or wear. Returns that do not meet these criteria may be subject to a restocking fee.
Refund Process: To initiate a refund, please contact our customer service team with your order number and reason for return. Once your return is approved, we will process your refund within 5-7 business days.
Refund Timeframe: Refunds for book purchases are typically credited back to the original payment method within 3-5 business days after processing.
Refund Methods: Refunds are issued back to the original payment method used for the purchase. If the original payment method is not available, refunds may be issued as store credit.
Refund Exceptions: Customized or personalized books are not eligible for refunds unless they are defective or damaged upon receipt.